Case Study:
ELVANTO
CRM Implementation & Digital Marketing Strategy
Elvanto are the creators of an international cloud-based church management system (ChMS) that provides churches functionalities to manage members, groups, volunteers, events, check-in and finances.
Digital
Digital marketing and automation, lead capture and nurturing, customer experience and engagement.
Strategy
Customer Journey mapping, digital advertising strategy.
Services Provided
- Software Selection - CRM
- CRM Implementation
- Digital Strategy
- Customer Journey Mapping
- Staff Training
What We Did
Elvanto initially approached featurist looking for a Customer Relationship Management and Marketing Automation platform, in order to improve their marketing efficiency, reporting, reach and ROI.
We gathered their business requirements and performed a market scan.
The chosen solution was ZOHO, as the suite offered the integrated CRM and Martech tools that met their needs.
We implemented the platform for Elvanto & trained their staff on the use of the tools.
Following on from this successful engagement, Elvanto worked with featurist to generate a digital strategy and active online advertising to promote their SaaS platform.
Prior to this, Elvanto had never advertised their church management software online.
featurist completed a customer lifecycle journey map to provide direction for the digital advertising strategy that was implemented.
We were recommended Featurist by a friend about a year ago. We had a desire to increase sales and reach in our SaaS company but didn't know what steps to take.
Scott has been amazing. He saved us tens of thousands of dollars a year by selecting a CRM that suited our business model, he gave feedback and suggestions that has seen our paying customer sign up rate increase 31% and as a whole, our business is much better off, better planned and better positioned for even more growth as we continue to implement his suggestions and refine our processes.
I would highly recommend Featurist to anyone looking to increase their business. It's certainly worth every cent.
Scott has been amazing. He saved us tens of thousands of dollars a year by selecting a CRM that suited our business model, he gave feedback and suggestions that has seen our paying customer sign up rate increase 31% and as a whole, our business is much better off, better planned and better positioned for even more growth as we continue to implement his suggestions and refine our processes.
I would highly recommend Featurist to anyone looking to increase their business. It's certainly worth every cent.
Digital
Digital marketing and automation, lead capture and nurturing, customer experience and engagement.
Strategy
Customer Journey mapping, digital advertising strategy.